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9 Process Mining Business Use Cases

Process mining has emerged as a transformative tool for businesses seeking to optimize operations and drive efficiency. This methodology enables organizations to visualize and analyze their workflows, identifying bottlenecks and opportunities for improvement. The nine business use cases for process mining span across various industries, showcasing its versatility—from enhancing customer service processes to streamlining supply chain management. By leveraging real-time data, companies can make informed decisions that lead to cost reductions, improved productivity, and a more agile business environment.